Return Policy

Refund & Exchange Policy

At Shop Ritika Sachdeva, we take great care in ensuring that every product reaches you in perfect condition. Please read our policy carefully before making a purchase.

No Returns or Refunds
We do not offer returns or refunds on any products once they have been delivered.

Exchange Policy (Damaged Products Only)
We only offer an exchange in the rare case that the product is received in a damaged or defective condition.

• The issue must be reported within 48 hours of delivery.
• To initiate a request, please email us at shopritikasachdeva@gmail.com with:
  • Your order number
  • Clear images/videos of the damaged product and packaging
• Once your request is reviewed and approved, we will arrange for an exchange of the same product only.

Important Notes

• Requests made after 48 hours of delivery will not be accepted.
• Exchanges are strictly limited to the same product; no substitutions or alternatives will be provided.
• Products must be unused and in their original packaging for the exchange to be processed.

For any assistance, feel free to reach out to our customer support team at [insert contact details].

Thank you for your understanding and support.