Shipping policy
Shipping Policy
At Shop Ritika Sachdeva, we strive to ensure a smooth and timely delivery experience for all our customers.
Order Processing
- All orders are processed after successful payment confirmation.
- Since all purchases are prepaid, orders will only be dispatched once payment has been received.
- Orders are typically processed within 2–4 business days, unless otherwise specified for a particular product.
Delivery Timelines
Domestic Shipping (Within India)
- Estimated delivery timeline: 4–7 business days after dispatch.
- Delivery timelines may vary depending on the destination city, courier availability, and unforeseen circumstances.
International Shipping
- Estimated delivery timeline: 7–14 business days after dispatch.
- International delivery timelines may vary based on customs clearance, local courier services, and country-specific regulations.
Shipping Charges
Shipping charges, if applicable, will be calculated and displayed at checkout before payment is completed.
Order Tracking
Once your order has been dispatched, tracking details will be shared via email or SMS on the registered contact information provided during checkout.
Delays
While we aim to deliver all orders within the estimated timeframe, delays may occasionally occur due to:
- Weather conditions
- Public holidays
- Courier service disruptions
- Customs clearance processes
- Remote delivery locations
Shop Ritika Sachdeva shall not be held liable for delays caused by third-party courier partners or circumstances beyond our control.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping details at the time of placing the order.
We are not responsible for failed deliveries or delays resulting from incorrect or incomplete addresses, contact numbers, or recipient details.
Undelivered / Returned Packages
If an order is returned to us due to failed delivery attempts, refusal to accept the package, or incorrect address details, re-shipping charges may apply.
Damaged Packages
If the outer packaging appears visibly damaged upon delivery, we recommend recording an unboxing video and contacting us within 48 hours with supporting images/videos.